The proper operation of your rental equipment is of the utmost importance to us.  If you experience problems with your rental equipment that you cannot resolve please, contact us immediately.  We will do everything possible to repair or replace the equipment at the earliest possible time.  For equipment out of our service area, we will overnight a replacement unit if necessary.

For Technical Support – call 1-617-261-6060 or 978-869-3339

For nights and weekends call the after-hours support number on your contract, select option 5, and leave a message for Technical Support.  Your call will be returned on the morning of the next business day.  You can also send a Technical Support email to  Our sales/support team will get right on your issue as soon as possible.

If you need EMERGENCY service outside of standard business hours call 1-800-752-7368 and press 1 to be connected to the cell phone of an after hours technical assistant.

Please allow one business day for us to respond.  If you need immediate support please call 978-869-3339.

Please allow one business day for us to respond. If you need immediate service please call 617-261-6060 and select option 4 .